What happens with a school or college travel application

In this section

Learn what will happen with your education travel application.

Applications for September

Application received via the online application form, from 1 March of the same year:

acknowledgement email automatically sent containing the EDT number, to be used to access the Application Tracker – please keep this safe as you will need to refer to this
application shows on the application tracker, 24 hours after being submitted
application received in Education Travel – a decision may not be made immediately and it may take several weeks for the application to be looked at during our busy times
application assessed and a decision made as to eligibility
acknowledgement email sent to the correspondence email address provided on the application, to advise if eligible or not
passed to the Transport Commissioning Team to allocate the relevant contract or local bus option
for under 16 eligible students, a pass will be sent out for the start of the new term
for post 16 eligible students, a payment letter email will be sent, once an allocation has been made
for non-eligible students who cannot be offered a pass immediately but who are added to a Vacant Seat waiting list, a letter will be emailed to confirm this
a reject letter will be emailed to any student who we cannot offer any form of transport to
the pass will be sent out as soon as an allocation has been made, for eligible students and once a payment has been received, for non-eligible or post 16 students

the same process as above applies to in year applications, although we aim to process an application within 20 working days