Retail, Sales and Customer Service - Post Office Customer Service Assistant
Retail, Sales and Customer Service - Post Office Customer Service Assistant
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Post Office customer service assistants help customers in post offices and at counters in shops.
- Meet and greet customers and give a good impression of the Post Office
- Sell financial and retail products and services to meet targets
- Sell stamps and deal with letters and parcels
- Pay out pensions and benefits
- Accept bill payments
- Deal with vehicle registrations and car tax
- Check passport and driving licence applications
- Sell travel insurance and foreign currency
- Complete admin tasks and follow security rules
As a Post Office Customer Service Assistant, you could work at a store.
Your working environment may be physically demanding.
Post Office Customer Service Assistants tend to work between 32 to 40 hours a week. You could work weekends on a rota.
Starting: 拢15,500
Experienced: 拢24,000
You do not need formal qualifications to become a Post Office Customer Service Assistant.
You'll need a good standard of education with numeracy and literacy skills and good customer service skills to apply for jobs.
You will generally be given Post Office counter training on the job, by your employer. Many post offices are run as a franchise and are part of shops selling other goods and services. Each franchise will have its own recruitment and selection methods.