Travel, Tourism and Hospitality - Travel Agent
Travel, Tourism and Hospitality - Travel Agent
Amber
Travel agents find and book flights, accommodation and holiday packages for business and leisure customers.
- Talk to customers to understand what they need
- Help customers find a package holiday or plan independent travel
- Make bookings and payments online
- Advise customers about passports, insurance, visas, vaccinations, tours and vehicle hire
- Inform customers of changes like cancelled flights
- Arrange refunds and handle complaints
- Meet sales targets and report to head office
As a Travel Agent, you could work at a store or in a contact centre.
You may need to wear a uniform.
Travel Agents tend to work 37 to 40 hours a week. You could work evenings, weekends and bank holidays on a rota.
Starting: 拢18,000
Experienced: 拢34,000
You can get into this job through a college course, an apprenticeship or by working towards this role.
You can start as a trainee travel agent and receive on-the-job training from your employer.
There are no set entry requirements, but a good general standard of education is expected. Some employers may ask for English and maths GCSEs or equivalent. Good geographical knowledge will also be helpful.