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Notify travel assistance for school or college is no longer required

Notify travel assistance for school or college is no longer required

You must notify us if you no longer require travel assistance from Education Travel.

Return the pass to us

If you have a pass, you must return it to us, or you will still be liable for costs until it is received in the office:

  • address: Education Travel Team, County Hall, Spetchley Road, Worcester, WR5 2NP

If you pay by direct debit

  • you will need to cancel the direct debit with your bank 
  • do not cancel the mandate before all due payments have been made for transport already received:
    • Autumn term: October, November, December
    • Spring term: January, February, March
    • Summer term: April, May, June

If you are due a refund

  • this will be worked out on a pro rata basis from the day the pass is received back in the office
  • it will be paid back into the bank you made the original payment from  
  • we will aim to process your refund within 10 working days
  • finance may then take another 10 working days to pay this back into your account. Please note this may take longer during our busy periods

Future transport:

Please advise on the notification if you wish to be considered for transport for the next term or half term.

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